Category: Artificial Intelligence
How is AI based conversational “Chatbots” are enhancing customer experiences?
You’ve probably seen a Chatbot before. Plenty of web pages have these helpful little boxes pop up, asking potential customers if they need any assistance. This technological innovation has been helping companies in all corners of the business world enhance their customer experiences. How do they work, and how do they help? Read on to […]
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The Role of AI in Telco Back Office Operations
The next few years promises to bring a lot of exciting challenges for telecommunication companies. Consumers have more devices connected to networks than ever before. There’s also the rise of IoT technology and demands for better customer experiences. All these things mean telecoms must be willing to innovate and reshape their standard practices if they’re […]
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To Bot or Not? The Rise of AI Chatbots in Business
Chatbots have now become part of the high-tech revolution. There are several aspects of chatbots you’ll need to understand before deciding if this is the best choice for your business. What is a Chatbot? A chatbot is a computer program designed to conduct conversation with a human. These interactions usually take place through the internet. Chatbots are increasingly sounding like […]
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Impact of Robotic Process Automation in Shared Services
When sci-fi movies hit the screen, film enthusiasts undoubtedly flock to theaters. The reason being very simple that we are fascinated by robotics, and that’s why movies like Star Wars, Transformers etc. received thumping reception. What if robotics enter office space and take over some of the critical jobs? Not sure if you have thought […]
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Machine Learning Use Cases in Finance
The era of localized banking with manual paper transactions would remind the earlier generation about the time and physical pain of record keeping meted out from the banking system. The long queues, the token systems, necessity of physical presence etc. even for transactions such as depositing or withdrawing a few currency notes must have taken […]
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