Overview of Customer Relationship Management

Furnishing a solid CRM foundation is no easy task. Companies must not only identify the best CRM, but must also employ effective change management aproach to align their people and processes with customer relationship goals. Techwave’s CRM practice possesses eloquent experience implementing CRM solutions in number of industries around the world. We can help your company on a broad range of CRM priorities, from sales management to marketing automation to customer support and service. These services range from strategic in nature (broad strategy and consulting), to detailed technology deployment, to vertical-specific solutions. There are some providers that cover the full spectrum of these services, while most will focus on only one or two types of services.

Suite of Services

Our Partners

Key Differentiators

  • Business process oriented approach for CRM
  • Implement best practices
  • End-to-End IT service provider and system integration partner
  • Add value – Analytics and Digital offerings

CRM Marketing Sales and Service Alignment Article

How to ensure organizational growth in 2017..

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CRM Artificial Intelligence Article

What is the role of AI(Artificial Intelligence) in..

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CRM Success Story

Centralised CRM system for a leading manufacturer of Active..

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