Right sizing the functional and technical support structure for Financial Planning, Forecasting and Consolidation applications (EPM) applications is one of the key challenges that the organizations face today. Business constraints like expertise with domain knowledge and business operations, upgrading skill set, fulltime support costs and unused bandwidth can quickly escalate the Total Cost of Ownership.
Our On-Demand Solutions
Our enterprise services are backed by decades of ERP and EPM experience. The high availability of services with onsite, offshore, and nearshore makes us a compelling partner. Support is also available during active business hours. Rigorous monitoring and on hand support mechanism in place and Alerts are triggered to the Business and IT teams as appropriate. Our SME’s by virtue of their domain and technical expertise, ensure efficiency in addressing all the support needs. Apart from the wealth of expertise in functional skills, the team is also comprised of strong leaders with business and IT experience in strategy, planning, and execution.
Our EPM On demand Service offerings can be categorized as Business Support, Application Support and Security & Administration.
- Close cycle management (Monthly / Quarterly / Yearly)
- Process Re-Engineering Advisory
- EPM-Analytics & Reporting
- ETL Services
- Incident Handling
- Bug Fixing
- Metadata management
Security & Administration
- Backup / Restore Management
- Maintenance & House Keeping
- User Security
- GRC and Audit Support
Our Engagement model is an involved process with the client to identify the business challenges, propose a collaborative approach after thorough explanation of the on-demand services and identify value to the business. The engagement process is also a continuous improvement with revalidation periodically to ensure that the highest quality of service is delivered.
Techwave Value Proposition
Techwave is a trusted digital transformation partner. Regional development centers and Global Delivery Center gives us the ability to provide 24X7 application management services to our clients. Our availability of deep SAP expertise, robust KT mechanism, on-demand onsite support, continuous improvement methodology and regular health check of systems to innovate make us the preferred partner for our clients.