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Overview Of Customer Relationship Management

Furnishing a solid CRM foundation is no easy task. Companies must not only identify the best CRM, but must also employ effective change management aproach to align their people and processes with customer relationship goals. Techwave’s CRM practice possesses eloquent experience implementing CRM solutions in number of industries around the world. We can help your company on a broad range of CRM priorities, from sales management to marketing automation to customer support and service. These services range from strategic in nature (broad strategy and consulting), to detailed technology deployment, to vertical-specific solutions. There are some providers that cover the full spectrum of these services, while most will focus on only one or two types of services.

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Suite of Services

CRM Strategy and consulting

CRM Strategy and consulting

Core CRM solution implementation

Core CRM solution implementation

Integrate CRM system with surrounding systems

Integrate CRM system with surrounding systems

Customer Data Quality Management

Customer Data Quality Management

Analytics

Analytics

Digital

Digital

Customer Relationship Management

Our Partners

Furnishing a solid CRM foundation is no easy task. Companies must not only identify the best CRM, but must also employ effective change management aproach to align their people and processes with customer relationship goals. Techwave’s CRM practice possesses eloquent experience implementing CRM solutions in number of industries around the world. We can help your company on a broad range of CRM priorities, from sales management to marketing automation to customer support and service.

bpm'online
NETSUITE CRM
Microsoft Dynamics
SAP CRM
oracle
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Key Differentiators

  • Business process oriented approach for CRM
  • Implement best practices
  • End-to-End IT service provider and system integration partner
  • Add value – Analytics and Digital offerings
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Success Stories

CRM Marketing Sales and Service Alignment Article case study

CRM Marketing Sales and Service Alignment Article

CRM Artificial Intelligence Article Case study

CRM Artificial Intelligence Article

CRM Success Story

CRM Success Story

For More Information on Customer Relationship Management

Our CRM services optimize profitability, operational efficiency, customer satisfaction, and loyalty by implementing customer-centric processess

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