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Deep Dive into Industry Insights
Discover industry trends, innovation stories, informational articles and explore the diverse world of IT Services and Engineering Solutions.
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How Are AI-Based Conversational “Chatbots” Enhancing Customer Experiences?
Service Desks have moved to the next level thanks to AI-based Chatbots. The work environments are bound to improve in the future drastically for good as Chatbots help humans to save time from repetitive, monotonous tasks Artificial Intelligence (AI) and Machine Learning (ML) enhance our lives in more ways than one. Updates on…
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What is Supply Chain Management and its importance?
From procuring parts to shipping out finalized products, supply chain management is at the heart of many businesses. With better supply chain operations and management technology, a business can optimize its inventory, gain critical insights, and provide better client care. Here’s what you need to know about the importance of operations and supply chain…
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The Impact of AI on Telecom Back-office Operations: From Network Management to Customer Support
The telecommunications industry stands at the forefront of the digital revolution, driven by rapid advancements in technology and ever-increasing consumer demands. Among the many transformative technologies, Artificial Intelligence (AI) is emerging as a game-changer in telco back-office operations. This article explores how AI is revolutionizing telecom operations, offering enhanced efficiency, reduced costs, and…
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IoT Enabled Site Operations
The Internet of Things (IoT) is the driving force behind a digital transformation in practically every industry. From the Telecom industry to education, home security, lifestyle management, and more, the interconnectivity of ordinary objects is changing the way the world, and the world of business operates. The telecom industry is no exception when…
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5G and IoT – What Is the Impact?
Connectivity of mobile devices is changing our lives. The vast number of networked devices, appliances, vehicles, software platforms, and other things, and the connectivity that permits all of these to exchange data and interact has generated a phenomenon known as the internet of things (IoT). The next evolution of this digital world is…
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To Bot or Not? The Rise of AI Chatbots in Business
Chatbots have now become part of the high-tech revolution. There are several aspects of chatbots you’ll need to understand before deciding if this is the best choice for your business. What is a Chatbot? A chatbot is a computer program designed to conduct conversation with a human. These interactions usually take place through the internet. Chatbots are increasingly…
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Digital TWIN: Definition, Advantages, and Implementation
Digital TWIN, virtual representation of an object designed to accurately reflect a physical object in real time. Using digital TWIN, project managers can monitor the process of the project in real time to identify potential roadblocks and find a way around them faster. In this article, we will define digital TWIN, benefits of…
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Top 50 Tech Services CEOs of 2019
The Software Report is pleased to announce the Top 50 Tech Services CEOs of 2019. An extensive process was run to gather and evaluate nomination submissions from hundreds of executives and professionals in the software and tech services industry. We gathered data on each nominee in the areas of integrity, intelligence, drive, corporate…
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Guide to API Management: Tools, Implementation, and Best Practices
Application Programming Interface (API) is a mechanism that performs a specific task and acts as a bridge between two applications – one acts as a client and other as server. API Management is the process of managing, maintaining, accessing, and controlling the data to their corresponding API’s. This article will outline what API…