eDs
Next Generation Wealth Management Platform to Drive Large Scale Growth for an Investment Advisory Firm
Summary
The client is a leading investment advisory firm with expertise in servicing prominent high-net-worth individuals and their families. As one of the top investment banking firms, the client closed several M&A and capital-raising transactions of more than $7.2 billion and boasts a robust network of over 300 institutional investor relationships. The client recently merged with a top global financial service company that manages $2 billion in AUM
Industry
Financial Services
Size of the company
Privately Held
Region
India
Key Challenges
Unable to serve a new customer segment and lack of a tailored digital platform.
Business Challenges
- Unable to serve a new customer segment (general population) based on current business model
- High touch focus cannot scale to meet the needs of new client segment
- Lack of a tailored digital platform that would allow them to effortlessly extend their services to individual investors
- Development of end user experience that is consistent with high touch client engagement approach is critical to company’s brand
Strategy & Solution
Techwave’s expertise in developing B2C platforms as well as understanding of wealth management have been a strong foundation to develop a client centric platform that emulates the high touch philosophy that our client desires to achieve with its customers:
- Designing and implementing a self-service platform to help the client expand their customer base from niche High Net Worth Individuals (HNIs) to individual investors
- Creating a cutting-edge personalized B2C platform providing end-to-end wealth management services, including prime market-driven insights to provide a seamless digital experience to the new customer segment
- Optimizing the existing legacy systems to enable expansion to new client segment, leveraging the client’s core systems and enhancing the overall customer experience
- Designing a responsive user centric experience driven by a comprehensive market analysis in combination with our deep expertise in wealth management, market insights, and emerging technologies focused on delivering intelligent and robust client experience
- Delivering a robust customer interaction from new self-service platform to create seamless interaction to align to high-tough client engagement model
- Embracing cloud services and capabilities to provide a platform that is fully compliant, resilient, scalable and flexible to support long-term client growth objectives
Featured Technologies
Business Outcomes
20% year on year increase in the investor base
30% increase in investment volumes based on the customized recommendations
WHY TECHWAVE?
Headquartered in Houston, TX, Techwave provides Global Technology and Engineering Services and Solutions to more than 600+ clients across 5 continents. Our expertise in Data & Analytics, Software Engineering, AI/ML, Cloud Engineering Services, and Strategic Sourcing provides the end-to-end digital capabilities that empower our clients to maximize the value realization from their digital investments. Our CMMI Level 5 and ISO 9001:2015 certifications demonstrate our ability to deliver excellence to all our clients.To learn more about Techwave, please visit www.techwave.net
Talk to our experts to simplify your business challenges