Author: Tejasree Parvathaneni

The Impact of AI on Telecom Back-office Operations: From Network Management to Customer Support

The telecommunications industry stands at the forefront of the digital revolution, driven by rapid advancements in technology and ever-increasing consumer demands. Among the many transformative technologies, Artificial Intelligence (AI) is emerging as a game-changer in telco back-office operations. This article explores how AI is revolutionizing telecom operations, offering enhanced efficiency, reduced costs, and improved customer

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IoT Enabled Site Operations

The Internet of Things (IoT) is the driving force behind a digital transformation in practically every industry. From the Telecom industry to education, home security, lifestyle management, and more, the interconnectivity of ordinary objects is changing the way the world, and the world of business operates. The telecom industry is no exception when it comes

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5G and IoT – What Is the Impact?

Connectivity of mobile devices is changing our lives. The vast number of networked devices, appliances, vehicles, software platforms, and other things, and the connectivity that permits all of these to exchange data and interact has generated a phenomenon known as the internet of things (IoT). The next evolution of this digital world is 5G, which

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To Bot or Not? The Rise of AI Chatbots in Business

Chatbots have now become part of the high-tech revolution. There are several aspects of chatbots you’ll need to understand before deciding if this is the best choice for your business. What is a Chatbot? A chatbot is a computer program designed to conduct conversation with a human. These interactions usually take place through the internet. Chatbots are increasingly sounding like

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Top 50 Tech Services CEOs of 2019

The Software Report is pleased to announce the Top 50 Tech Services CEOs of 2019. An extensive process was run to gather and evaluate nomination submissions from hundreds of executives and professionals in the software and tech services industry. We gathered data on each nominee in the areas of integrity, intelligence, drive, corporate culture, and

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Guide to API Management: Tools, Implementation, and Best Practices

Application Programming Interface (API) is a mechanism that performs a specific task and acts as a bridge between two applications – one acts as a client and other as server. API Management is the process of managing, maintaining, accessing, and controlling the data to their corresponding API’s. This article will outline what API management is

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Leveraging Open-Source Tools for Efficient Distributed Computing

Wondering how to better your Distributed Computing projects? Read on to learn more. Digital businesses need robust and scalable solutions to manage their computational tasks effectively. Traditional batch processing systems, often built on proprietary technologies, come with significant limitations such as inflexibility, high upgrade costs, and challenges in interfacing with heterogeneous systems. However, with the

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Disruptive Innovation – The New Normal

Let us start by defining the term “Disruptive Innovation.” The Wikipedia definition is “an innovation that creates a new market and value network and eventually disrupts an existing market and value network, displacing established market-leading firms, products, and alliances.” Almost every business today is worried about disruption in their industry. Where will the next competitor

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