When something is constantly changing, many complexities pop-up time and again. Same is the case with Information Technology where pitfalls often pose a threat to not just SMEs but even the giants. A couple of years ago, legacy IT systems were the only ones that we knew and then came the cloud concept followed by
When Internet of Things (IoT) shot to popularity, it apparently seemed beneficial to B2C market and that its role in B2B space was minimal. This notion was proved wrong when software giant Microsoft teamed up with KPMG to expedite digital transformation process through IoT. What is IoT? IoT is an abbreviation of Internet of Things,
Of late ‘Managed Services,’ seem to be hogging the limelight in the Information Technology landscape. Many companies are rapidly shifting to managed services while a few are still in the clutches of a dilemma. To all of them who are pausing and pondering over joining the bandwagon of managed services, our blog is an effort
Decades ago when Steven Spielberg released his movie AI (Artificial Intelligence), little did he know that this word would cleave through the walls of his fantasy world and enter the real world to assume a rock-solid position. Stuff in the movies apart, what exactly is Artificial Intelligence, and how it’s going to make a difference
Of late Enterprise Data Virtualization (EDV) has been garnering decent attention from the IT bigwigs given the merits bundled with it. You must have already known about it or must have been in the league that has adopted data virtualization for your company. If you belong to the former club and are considering it, this
“Information is the oil of the 21st century, and analytics is the combustion engine.” -Peter Sondergaard, Senior Vice President, Gartner Ever since the evolution of Information Technology, there are many things that carved new paths in the IT landscape for companies to explore and raise above the horizons. One such biggest thing that IT added
Cloud Computing is redesigning the way industries function across the globe. At least 70% of US companies are making use of this cutting-edge technology, according to IDG’s recent survey. However, few companies are still apprehensive about moving to the cloud and are caught in the clutches of a dilemma given the challenges in cloud migration.
Customer Relationship Management (CRM) has proved to be an efficient business tool, as of 2018, 91% of companies with more than 11 employees use the software. It is easy to see why: 65% of sales reps who have adopted mobile CRM have achieved their sales quotas. While only 22% of reps using non-mobile CRM have
What is CRM? Customer Relationship Management or CRM has multiple meanings, three to be exact. The first is the strategic definition. Ultimately, CRM is a form of business strategy that is used to oversee an organization’s relationships and interactions with its customers to improve said relationships and develop new ones for an increase in profit.