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Optimized dashboard performance by 50% for the BFSI client
Summary
The client is a prominent non-banking financial services institution offering a wide range of financial solutions tailored to retail and SME clientele. Techwave began working with the client in November 2021, initially monitoring the Business Warehouse (BW) system and sourcing data to BPC for planning and consolidation. Over time, their support expanded to include improving performance in Lumira dashboards and visualization.
Industry
BFSI
Company Size
US $10B+ Revenue
Region
India
Key Challenges
Dashboards Performance, Data Management, Operational Efficiency
Business Challenges
- Lack of Operational Efficiency: Required identification and resolution of non-performing tasks to optimize storage structures, and automated processes through improved interpretation conducted on BW and BPC systems to enhance decision-making processes and increase productivity.
- Poor Dashboards Performance: Redesigned two Lumira dashboards to improve data accessibility and optimize overall dashboards performance and user experience.
- Unorganized Data: Unconsolidated data from multiple companies leads to complicated processes for analytics and reporting affecting data-driven decision-making capabilities.
Solutions
Performance Improvement
- Stabilized BW system with cleaner log entries and reduced space, resulting in faster data retrieval
- Optimized BW objects for better load times
- Redesigned Lumira dashboard, improving execution and load times
User Experience
- Designed and developed reports in Tax and Vendor payment areas
- Enhanced user experience by adding new components and enabling simpler dashboard navigation
tech stack
Business Outcomes
Seamless support, enhancements & new developments
100% SLA BW / BPC
Optimize dashboard performance by over 50%
Execution time for the financial reports was brought down from 15 mins to 2 mins
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