Techwave Consulting India Pvt Ltd
Business Support Services
Business Support Services (BSS) are designed to assist businesses in running smoothly. BSS is an important part of any organization as it provides the necessary infrastructure and assistance to keep the business running smoothly.
We provide a range of BSS designed to fulfil client requirements. These services include:
1. Back Office Support Services
Our Back Office Support Services assist businesses in implementing important business functions efficiently. These services include: :
- Back-office services such as software maintenance, problem resolution, and escalation mechanisms to reduce costs and provide faster turnaround. Solutions that combine domain-specific workflows with automation to accelerate deployment, time-to-market, and user adoption.
- We utilize the latest tools and basic technologies to automate and streamline processes, allowing clients to focus on core business functions.
- Our Email Marketing Services help businesses reach their target audience and build relationships through targeted email campaigns.
- Our team specializes in process optimization, automation, and innovation to offer customized solutions for each client.
- We work with clients to develop a comprehensive plan to optimize processes, reduce waste, and increase efficiency.
- Our solutions help businesses improve productivity, reduce costs, and increase their competitive advantage.
2. Shared Support Services
We provide basic support services that help organizations effectively manage their business operations in the most efficient way. We offer a wide range of services in the areas of boosting client’s new business, branding, image building, staffing, workforce maintenance, appraisals, maintenance of I.T hardware, accounting, documentation, invoicing, regularly calling the customers of our clients to boost customer relations. These services include:
A. Accounting Services:
Our team provides accounting services to help businesses manage their finances effectively and make informed decisions based on financial insights. These services include:
- Management of Accounts Receivable & Payables
- Reconciliations of bank statements with the books
- Generation of Invoices
B. Brand Support Services
We use latest technologies and tools to deliver quality branding support services that businesses need to place their positions in the open market.
C. Basic IT Support Services
Our team provides basic IT support services, including network setup, routing and maintenance, software installation and cybersecurity to help businesses keep their technology infrastructure secure and up to date. These services include:
- Software and hardware installation and troubleshooting
- Passwords maintenance and privacy
- Data backup and recovery
D. Staffing Services & Workforce Maintenance
Human resource management is more important for any businesses. If Human resource management is more systemized, then the results of the business will be more encouraging. Our services include:
- Recruitment and onboarding
- Staff Augmentation
- Payroll administration
- Employee relations
- Training and developments
E. Document management services
Documents are the key role for any business nowadays. Keeping the documents safe and confidential is more important as profit for businesses. Our document management services help businesses organize and manage their digital and physical documents to improve efficiency and productivity.
3. General Support Services
Our general support services provide assistance to clients in a different type of industries. our experienced team of junior engineers and technical persons are committed to delivering innovative solutions that meet your unique needs. With our expertise and state-of-the-art technology, we can help you optimize your operations, reduce costs, and improve your bottom line. These services include:
A. Site Survey Services
Our site survey service provides comprehensive and accurate information about your site’s physical environment, allowing you to make informed decisions about your project. Our experienced team uses state-of-the-art technology to gather data on factors such as terrain. With our site survey reports, you can reduce project risks, optimize designs, and ensure regulatory compliance.
B. Data Migration Services
Our data migration service provides a seamless and secure transition of your data from legacy systems to modern platforms. Our experienced team uses proven methodologies and tools to ensure data integrity, minimize downtime, and avoid data loss during the migration process.
C. Inventory Reconciliation
Our inventory reconciliation service provides accurate and timely reconciliation of your inventory records with physical inventory. Our experienced team uses technology and methodologies to identify discrepancies and resolve issues quickly, reducing the risk of stockouts and overstocking. With our expertise, you can optimize your inventory levels, improve your supply chain efficiency, and ultimately, increase your profitability.