Unlocking the Top 10 benefits of CRM

Customer Relationship Management (CRM) has proved to be an efficient business tool, as of 2018, 91% of companies with more than 11 employees use the software. It is easy to see why: 65% of sales reps who have adopted mobile CRM have achieved their sales quotas. While only 22% of reps using non-mobile CRM have

Understanding the rules of Customer Relationship Management

What is CRM? Customer Relationship Management or CRM has multiple meanings, three to be exact. The first is the strategic definition. Ultimately, CRM is a form of business strategy that is used to oversee an organization’s relationships and interactions with its customers to improve said relationships and develop new ones for an increase in profit.

Big Data in the Cloud, Big Data All Around

76% of decision-makers surveyed foresee significant changes in the domain of storage systems because of the “Big Data” phenomenon. Big Data is making a big impact everywhere, whether it’s retail, healthcare, or governmental organizations. Everyone can produce data and you won’t believe just how much. By 2020 the new information generated per second for every

What a Cloud Journey Really Means

Technology terms are thrown around left and right, but no clear roadmap is ever explained. The journey to the cloud may not always be a straight drive. There might be U-turns but should not be seen as transgressions as they tend to intertwine. There are three stops within the cloud journey: experimentation, migration, and transformation.

To be Insight Driven or to be Data Driven: That is the Question for Businesses Right Now

This is going to start with a dark truth derived from Cisco chairman John Chambers, “at least 40% of companies will die in the next 10 years. ”This is in response to the digital transformation that is sweeping businesses by storm. Those that are refusing the technological route, are being left behind in the dust