BLog
Deep Dive into Industry Insights
Discover industry trends, innovation stories, informational articles and explore the diverse world of IT Services and Engineering Solutions.
-
How Are AI-Based Conversational “Chatbots” Enhancing Customer Experiences?
Service Desks have moved to the next level thanks to AI-based Chatbots. The work environments are bound to improve in the future drastically for good as Chatbots help humans to save time from repetitive, monotonous tasks Artificial Intelligence (AI) and Machine Learning (ML) enhance our lives in more ways than one. Updates on…
-
What is Supply Chain Management and its importance?
From procuring parts to shipping out finalized products, supply chain management is at the heart of many businesses. With better supply chain operations and management technology, a business can optimize its inventory, gain critical insights, and provide better client care. Here’s what you need to know about the importance of operations and supply chain…
-
The Role of AI in Telco Back Office Operations
The next few years promises to bring a lot of exciting challenges for telecommunication companies. Consumers have more devices connected to networks than ever before. There’s also the rise of IoT technology and demands for better customer experiences. All these things mean telecoms must be willing to innovate and reshape their standard practices…
-
IoT Enabled Site Operations
The Internet of Things (IoT) is the driving force behind a digital transformation in practically every industry. From the Telecom industry to education, home security, lifestyle management, and more, the interconnectivity of ordinary objects is changing the way the world, and the world of business operates. The telecom industry is no exception when…
-
5G and IoT – What Is the Impact?
Connectivity of mobile devices is changing our lives. The vast number of networked devices, appliances, vehicles, software platforms, and other things, and the connectivity that permits all of these to exchange data and interact has generated a phenomenon known as the internet of things (IoT). The next evolution of this digital world is…
-
To Bot or Not? The Rise of AI Chatbots in Business
Chatbots have now become part of the high-tech revolution. There are several aspects of chatbots you’ll need to understand before deciding if this is the best choice for your business. What is a Chatbot? A chatbot is a computer program designed to conduct conversation with a human. These interactions usually take place through the internet. Chatbots are increasingly…
-
Congrats on Your New (Digital) Twin!
Digital twins represent a significant leap forward when it comes to assessing the capabilities of your latest project. They can be modeled after any technological structure. It could be a new data center you’re looking to roll out or the implementation of a more responsive customer service platform. What are digital twins, exactly,…
-
Top 50 Tech Services CEOs of 2019
The Software Report is pleased to announce the Top 50 Tech Services CEOs of 2019. An extensive process was run to gather and evaluate nomination submissions from hundreds of executives and professionals in the software and tech services industry. We gathered data on each nominee in the areas of integrity, intelligence, drive, corporate…
-
API Management
Problem Statement When we start developing APIs for our applications which are for both internal and external use, the information about these have to be shared within the developer and the user community. Along with the information about the API, the need to control, monitor access to the exposed APIs is required. As…